Modify the contacts of a domain name
Please note: if you have registered your domain name on Nordnet's DNS, you cannot change the technical and billing contacts associated with this domain name. All technical and billing operations are managed directly by our teams, in order to facilitate the management of your domain name.
To modify the information relating to the other contacts of your domain name, you must use the modification form available at www.nordnet.net, by clicking on "Modify the contacts and/or DNS servers" and follow the stipulated procedure.
Declaration of your DNS (Domain Name System) servers
DNS servers perform the correspondence between a domain name and an IP address (the real address of a machine consisting of numbers): when an Internet user enters an address in his/her browser, it is the DNS server that translates it into an IP address, which is understood by computers and networks.
If you have your own DNS servers, you can declare your domain name on them, via our modification form accessible from the "Modify the contacts and/or DNS servers" section.
Procedure for checking your information
ICANN requires registrars to routinely verify the validity of the registrant information for each domain name (gTLD and sTLD, generic and sponsored domain names, e.g. .com, .net, .org, .tel, .asia, .info, .biz and .mobi), as well as the administrative contact. The registrar will send you a verification e-mail to the relevant contact, especially upon:
- the creation of a domain name,
- a change of domain name holder,
- a change in the email address of the domain name holder,
- a transfer of a domain name.
This e-mail will not ask you to authenticate yourself (no password is required). You will simply have to confirm that your email address is still valid by clicking on the designated link.
This action is imperative. If you do not do this, you risk suspension of the domain name concerned within 15 days of the e-mail being sent, or even its deletion.
Verification procedures can also be implemented by the Registries of the local extensions.
Renewal with the registry and with Nordnet
Nordnet Registrar will notify the domain name holder and/or the administrative contact representing the domain name, according to the details mentioned in these contacts, by e-mail, as the renewal date approaches.
Le The renewal of your domain name must be the subject of an express request from you, transmitted to our offices within the deadlines and conditions defined by Nordnet and the Registries concerned, either directly or, if applicable, through your service provider.
If you do not wish to benefit from the services associated with your domain name, you can also do so via the "Renewing a domain name" link on our website www.nordnet.net; at a cost of €29 ex VAT i.e., €34.68 inc. VAT).
Your request will be accepted only if you or your provider pays the renewal fee.
- If you have renewed your domain name, it can be cancelled within 40 days of the renewal date for .com, .net, .org, .info, .biz, .mobi, .asia and .tel.
- For .eu, .be, .re and .fr, this renewal can be cancelled before the end of the month following the domain name renewal date.
The renewal date of your domain name can be consulted in the WHOIS database.
If the domain name is not renewed within an average of 40 days after the expiry date of your domain name, depending on the extension concerned, Nordnet will inform the domain name holder that the domain name will be blocked and possibly deleted.
Cancellation of the deletion of the domain name
For all domain names registered under gTLDs and sTDLs extensions (e.g.; .com, .net, .org, .tel, .asia, .info, .biz and .mobi), there is a so-called "Redemption Grace Period" of 30 days following the request for deletion of the domain name. During this period, the request for deletion of the domain name can, except in certain cases, be cancelled. Nordnet Registrar will proceed with the cancellation of this deletion (or recovery of the domain name being deleted) subject to payment of the recovery fees, amounting to €145 excluding VAT (or €174 including VAT). In addition to these fees, there are also fees for the renewal of the domain name. After cancellation of the deletion, the domain name registration is "restored" with the holder, contact and DNS information that appeared in the Whois before the deletion request.
After these 30 days, reactivation is no longer possible. The domain name then receives the status "pending delete" for 5 days. After these 5 days (i.e., 35 days after the deletion request), the domain name is effectively deleted and becomes available for registration again.
Following the deletion of a domain name under the .be and .eu extensions, the domain name is suspended for 40 days. During this period, the domain name is inactive, no updates are possible, but the name cannot be registered by another person. At the end of the 40 days, the domain name becomes available again to anyone who wishes to register it.
If the holder of the domain name nevertheless wishes to revoke the request to delete the domain name during this period, the registrar that initiated the deletion of the domain name may, except in certain cases, reinstate it on payment of an additional fee. You also have the option of transferring the domain name to another registrar.
Following the request for deletion of a .fr, .re, .yt, .pm, .wf and .tf domain name, there is a so-called "redemption" period of 30 days before the final deletion. During this period, no application for registration from another person or another registrar will be accepted. On the other hand, the holder may, except in certain cases, through the intermediary of his registrar, apply for cancellation of the procedure, subject to payment of an additional fee. After this period, the deletion is final and irreversible, and the domain name is once again available for registration with the Registry.
